Terms and Conditions

Oriondeeptech Terms and Conditions

Effective Date: January 1, 2025

1. Introduction

Welcome to Oriondeeptech. By accessing and using our services, you agree to be bound by the following terms and conditions. Please read these terms and conditions carefully before using our services. 

1. Use of our services

You agree to use our services only for lawful purposes and in accordance with these terms and conditions. You will not use our services for any illegal or unauthorized purpose. 

1. Intellectual property

All content on this website, including text, graphics, logos, images, and software, is the property of Oriondeeptech or its licensors. You may not use any content from this website without the prior written consent of Oriondeeptech. 

1. Limitation of liability

Oriondeeptech will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services. 

1. Indemnification

You agree to indemnify and hold harmless Oriondeeptech from any claim or demand, including attorneys' fees, arising from your use of our services.

1. Modification of these terms and conditions

Oriondeeptech reserves the right to modify these terms and conditions at any time. We will notify you of any changes by posting the new terms and conditions on our website. 

1. Governing Law

These terms and conditions are governed by the laws of Ecuador.

1. Contact Us

If you have any questions about these terms and conditions, you can contact us at:

sales@oriondeeptech.com

Thank you for using Oriondeeptech.

Additional Information:

• Termination: We may terminate your access to our services at any time, for any reason, without prior notice.
• Third-party links: Our services may contain links to third-party websites. We are not responsible for the content of these websites.
• Entire agreement: These terms and conditions constitute the entire agreement between you and Oriondeeptech regarding the use of our services.

We recommend that you print and keep a copy of these terms and conditions for your records.

Refund and Return Policy

At Oriondeeptech, we strive to ensure our customers are satisfied with every purchase. If for any reason you are not completely satisfied with your product or service, we offer a fair and transparent refund and return policy.

1. General Conditions

• Refunds and returns will be accepted within 5 days of the purchase date.
• The product or service must be in its original condition, unused, and in its original packaging.
• To request a refund or return, the customer must present the original proof of purchase.

2. Products Eligible for Refund or Return

• Will be applied according to individual conditions for each product or service.

3. Products Not Eligible for Refund or Return

• Will be applied according to individual conditions for each product or service.

4. Refund or Return Request Process

• Contact our customer support team via sales@oriondeeptech.com to report your refund or return request.
• Provide the order number, reason for return, and any relevant additional information.
• Our customer support team will review your request and provide further instructions, if necessary.

5. Refund Options

• Refund to the original payment method: The refund will be credited to the same credit card or bank account used for the original purchase (Conditions apply).
• Store credit: The customer may choose to receive store credit for the value of the returned product or service, which can be used for future purchases.

6. Shipping Costs

• Original shipping costs are non-refundable, unless the reason for the return is an error on Oriondeeptech's part.
• The customer is responsible for return shipping costs, unless otherwise agreed.

7. Processing Time

• Refunds will be processed within 60 business days after receiving the returned product or confirmation of the refund request.

8. Exceptions

• In exceptional cases, Oriondeeptech reserves the right to modify this refund and return policy.
• If you have any questions or concerns, please contact our customer support team.

9. Contact Information

• sales@oriondeeptech.com

Note: This refund and return policy is subject to change without prior notice. We recommend that you review it periodically for the most up-to-date information.